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Google Reviews Are Better Than LinkedIn Testimonials and Why You Should Care.
I spent several weeks evaluating a LinkedIn client-acquisition program. I reached out to three people who had publicly recommended it. I wanted to understand what they had actually experienced, what they had done with it, and what they could point to. One of them told me, in a direct message, that she had never worked with the program at all. Her recommendation was based on content she had consumed. General admiration for the founder. A positive professional impression. All o
Terry Faulkner
5 days ago4 min read
Why Are My New Employees Still Making Mistakes After Onboarding?
You watched them go through training. You paired them with your best people. You gave them time to settle in. They are still making mistakes. Small ones at first. A detail missed here, a step skipped there. Those small things compound. Somewhere around the 60 to 90 day mark, when they are supposed to be handling work independently, you are still cleaning up behind them. The training worked but the system was never built to take them the rest of the way. The assumption that
Terry Faulkner
May 115 min read
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